Privacy policy

1. Introduction
At Basic Salon Accessories (“we,” “us,” or “our”), your privacy is important to us. This Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website.

2. Information We Collect
a. Personal Information You Provide
• Name, billing and shipping address, email address, phone number
• Payment details (processed securely by our payment provider)
• Account credentials if you register for an account

b. Automatically Collected Information
• Device and browser information (IP address, device type, operating system)
• Usage data (pages visited, time on site, referral URL)
• Cookies and similar tracking technologies

3. How We Use Your Information
• To process and fulfill your orders, including shipping and refunds
• To communicate with you about your orders, account, and customer service requests
• To send you marketing emails (if you opt in), newsletters, and promotional offers
• To analyze site usage, improve our services, and personalize your experience
• To comply with legal obligations and protect our rights

4. Disclosure of Your Information
• Service Providers: We share data with third-party vendors who help us operate the store (e.g. payment processors, shipping partners, email platforms)
• Legal Requirements: We may disclose your information if required by law or to enforce our policies
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner

5. Cookies & Tracking
We use cookies and similar technologies to remember your preferences, detect and prevent fraud, and analyze site traffic. You can disable cookies in your browser settings, but some site features may not function properly.

6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no electronic transmission is completely secure—please take care with your login credentials.

7. International Transfers
Your information may be stored or processed overseas by our service providers. We take steps to ensure adequate protection in accordance with Australian privacy laws.

8. Children’s Privacy
Our store is intended for adults. We do not knowingly collect personal information from children under 16. If you believe we have inadvertently done so, please contact us to have it removed.

9. Your Rights
You may:
• Access, correct, or delete your personal information by logging into your account or contacting us
• Opt out of marketing communications at any time by clicking “unsubscribe” in our emails or emailing us directly

10. Changes to This Policy
We may update this Policy to reflect changes in our practices or legal requirements. The “Last updated” date above will indicate the most recent revision.

11. Contact Us
If you have questions or concerns about this Policy, please reach out:
Trade Name: Basic Salon Accessories
Email: hello@basicsalonaccessories.com

Thank you for trusting Basic Salon Accessories with your personal information. We are committed to keeping it safe and secure.